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Lost Pets
Finding a Lost Pet
Losing a member of your pet family is a very stressful and upsetting event. Try to stay focused and organize the steps you need to take to recover your lost animal.
If your pet is found in: He or she will be brought to:  Lost Pet Tour Hours (may differ from operating hours)
Los Gatos
San José
San José Animal Care Center
2750 Monterey Road
San José, CA 95111
Ph: (408) 794-7297 

View stray / found animals at the San José ACC:
Dogs | CatsOthers

Tuesday - Saturday 11:00 a.m. - 6:30 p.m.
Sunday 11:00 a.m. - 4:30 p.m.
Closed Monday
Monte Sereno
Santa Clara
Silicon Valley Animal Control Authority 
3370 Thomas Road
Santa Clara, CA 95054
Ph: (408) 764-0344
Tuesday 11:00 a.m. - 5:30 p.m.
Wednesday 11:00 a.m. - 7:00 p.m.
Thursday - Sunday 11:00 a.m. - 5:30 p.m.
Closed Monday
Sunnyvale Humane Society of Silicon Valley
901 Ames Ave.
Milpitas, CA 95035
Ph: (408) 262-2133
Monday - Friday 10:30 a.m. - 7:30 p.m. 
Saturday - Sunday 10:00 a.m. - 6:30 p.m.
Unincorporated areas of Santa Clara County  Santa Clara County Animal Shelter
12370 Murphy Ave.
San Martin, CA 95046
Ph: (408) 686-3900
Monday - Friday 12:00 p.m. - 6:00 p.m. 

Reclaim Fees
Any person who needs to reclaim their pet from the Animal Care Center will need to pay the following fees and any applicable penalties beforeand the owner will be charged an additional $6 rabies vaccination fee. In addition, owners of reclaimed pets will be charged the unspayed/unneutered State Fine unless they show veterinary proof of spay/neuter at the time of reclaim.

   Dogs  Cats  State Fine*
(unspayed/unneutered pets only)
 1st time $40
 2nd time $40         $20  $40                 $20   $50
 3rd time $40          $20  $40                 $20   $100
BOARDING FEES ( per day or any part thereof)        $16                                    $11
TRANSACTION FEE  (additional charge)  $20 $20  
SHELTER QUARANTINE FEES (per day, in addition to impound fees and applicable penalties)  Dogs $20   Cats $10

*The state-mandated penalty imposed by the State Food & Agricultural Code 31751.7 & 30804.7 requires City Animal Control agencies to penalize owners of impounded, unaltered dogs and cats.  By law, monies collected are to be allocated for spay/neuter programs, education and administration cost recovery.

Tips to Finding Lost Pets
  • If your pet is wearing ID with your phone number make sure your voice mailbox is on and working in case someone found your pet and is trying to reach you.
  • Search the neighborhood surrounding your home as your pet may not have traveled very far. Ask your neighbors, especially children who often notice stray animals when they're out playing, if they have seen an animal matching your pet's description.
  • Search online for your pet. A few of the most commonly used search tools are PetHarbor, Petfinder, and Craigslist. Note: These are third party websites that are not directly affiliated with the City of San José.
  • Come to the San José Animal Care Center as soon as possible. Our animal service officers pick up many lost pets every day and they may have already picked up yours. When you come to our facility you should look through our lost and found pet binder as sometimes people who found a lost pet may choose to house them at their home instead of surrendering them to the shelter.
  • Fill out a Lost Pet Report and a staff member will escort you through the facility to look for your animal. If you do not find your pet, you can file your report with our front desk staff who will record and display it.
  • Do not rely solely on shelter website photos as picture quality can vary. Animals are often hard to distinguish from one another, especially solid-colored animals who sometimes look alike. It is often difficult to determine the sex of incoming cats. When searching online for your cat, do not indicate a preference for the gender.
  • Make lost pet signs, or use our Lost Pet Flier, and post them around your neighborhood and on bulletin boards in local grocery stores, etc. Make sure to include your pet's name, description, and photograph. Make tabs at the bottom of your sign with your name and number in between dotted lines. Cut the dotted lines so that if someone has seen your pet, he or she can easily tear it off and take it with them.
  • If your pet is microchipped and has gone missing please register your information at the free non-profit microchip website
  • Have specific questions to ask callers claiming to have your pet -- think scars, floppy ear, etc. -- to distinguish your pet from a similar animal. Never put these peculiar features on your sign, as unfortunately there are unscrupulous people who may try to extort reward money.
  • This organization has more great tips for finding your lost pet
  • Don't give up hope! Some pets go missing for weeks, sometimes even months, before they are found by their owners / guardians.