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Department of Transportation
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Department of Transportation
200 E. Santa Clara St.
8th Floor
San Jose, CA 95113
Phone: (408) 535-3850
Fax:     (408) 292-6092

Monday - Friday
8:00 a.m. - 5:00 p.m.
There are approximately 62,000 streetlights throughout San José. The City repairs and maintains these lights to ensure adequate night time visibility at street intersections and along major streets. The majority of San José’s streetlights are “yellow” sodium vapor lights. In alignment with the Green Vision goals, San José is blazing new ground in replacing the “yellow” lights with “white” Light Emitting Diode (LED) lights including a control and monitoring system.

To report a streetlight malfunction, submit an online service requestemail or call (408) 794-1903 during business hours. Please allow seven to 14 working days for completion of the streetlight repair.

If you are reporting after hours, during the weekend, or on holidays, please submit an online service request or leave a voice mail with complete details and your contact information. We will respond to your call as soon as we are in the office. If the situation is urgent, such as exposed wires or a damaged pole, please call (408) 277-8956. 

  Report exposed wires or damaged poles immediately

(408) 794-1900

Please include the following with your report.

  • Streetlight pole number (if safely viewable), located on street light poles at eye level facing the street (an alphabet letter is located in the middle of the number).
  • Street name and address where the streetlight is located. Indicate if the pole is in front of, across from, or in-between the address given.
  • Nearest cross street.
  • Your name and daytime phone number.